Motorcycle

triumph motorcycles california

Beating The Cons Of Outsourcing On Handling Virtual Assistants

Whenever someone becomes a new member of our SEO company, we ask him right away to fill out a form for all his contact details especially if he is a Filipino staff. Having other contact points with him would be helpful especially when power failures happen in their place. One cons of outsourcing happens when your staff cannot connect with you. It is also important to have a team leader who can check things out for you.

They’ll also get a job description with much details, you need to know the job description before you run the ad, but then they also need to be given a job description so that you can set that expectation.

The rate for an hour’s work is included in my job description. Being fair with them when it comes to wages is important. They say $2 and $3 an hour is enough wage for a Filipino staff. As for me, I pay them $5 per hour. You might say that this is another cons of outsourcing, but if you look at it positively you will see that you are enabling them to live comfortably. For a project manager, I will pay $ 7 or $ 8.

They are allowed to take breaks from their regular SEO services tasks. They get two paid breaks which comprise of ten minutes each. Should they want to take a thirty-minute break or other breaks longer than that, they can do so. However, I make it a fact in the documentation that it is no longer paid. Employees appreciate little things like that. There is not much difference whether they will work here in Australia or in the Philippines.

At the time a new outsourcing employee is welcomed to the team, I make sure that I hire slow and fire quick. In the beginning, I disclose to them that they are in probationary period of three months. It is also advisable to reveal the purpose of this period. Depending on your explanation, you can make them understand that it is a good set-up for both of you. If things are not working out fine for you with in this period of time, then, you will have to let me know. It is pure business and nothing personal. Those who feel unfit for the job can leave after the probationary period.

These are all done for the main reason of setting expectations. Sharing everything they would need to know in the induction process is essential. That’s why it should be well thought of and in details.

While some consider pricing and the probation as one cons of outsourcing, I’ve had a lot of success with it. I use them to entice people to work harder through their probationary period and SEO training and give them a guaranteed pay rise in three months’ time. It’s something we’ve worked at where someone might come to you and say, I want to work for $8 an hour and you think that role is worth $7.
Southern California Motorcycles (Triumph/Ducati/Victory)

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